AnyBackup-VM Management fails with the error: Failed to get the list of VMs for takeover and exercise.

2019-09-12

Keywords

VM Management

 

Applied Products

· AnyBackup 6.0.28

Symptoms

Log in AnyBackup Console, locate Device > Media Server Management, then click VM Management, it fails with the following error:

Failed to get the list of VMs for takeover and exercise.
-Details
(Error provider: cdpmgm, error value: a0220037, error location: ncCDPMgmService.cpp:816).(Additional information: Failed to create the component , error code: 80040154.(Error provider: cdpmgm, error value: a0220037, error location: ncCDPMgmService.cpp:803).)


 

Impact

Unable to open VM Management page.

 

Cause

When open VM Management page, it attempts to get the list of disaster recovery VMs, But disaster recovery is currently not supported in AnyBackup Software edition. AnyBackup Appliance edition integrates KVM module to support the disaster recovery function.

 

Resolution

For AnyBackup Software edition, you can just ignore this error. Or, you can choose AnyBackup Appliance edition, which supports disaster recovery by default.

 

More information

AnyBackup disaster recovery consists of CDP solution and disaster recovery solution, therefore AnyBackup has recovery, takeover exercise, and continuous recovery functionalities.

 

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