When you buy our software product, we will provide you an End Users Agreement. If this End Users Agreement shows clearly you have the right to upgrade free, then you can upgrade software freely. Besides, if we provide relevant sale promotion,
No matter you are an end user or partner of Eisoo, if you have any suggestions or comments, please contact us by phone or email. You can also communicate with our engineers by product log. We will all the ear to all of the information you provide.
You can download Eisoo products to try in our Download Center.
Maybe the bug you report has been reported by others before, but you can still report it. Eisoo will be very thankful for your every effort. For some of bug reports are confidential, so we can’t offer a public list for all bugs reported. If you find that the bug has been discussed in Eisoo Product Log, this means this bug is already reported.
If you already found a bug in product, please send it to us by bug report. Your report is a guarantee to our high-quality products. Thank you again for your effort. And to let your bug report works for us, we will need more detailed information. The next page will guide you to provide a bug report: How to report a bug —— a good bug report will speed up our error fixing.
All support Eisoo provided now are free, however it doesn’t include in-spot service. If customers need this kind of service, please get in touch with Eisoo for detailed information in advance.